Lush Gothic uses a combination of US and overseas suppliers. We also have suppliers that specialize in certain products - it means they are really good at what they do.
As such, it is possible that your order with us may ship to you in separate packages.
If your order qualifies for a shipping tracking number, this will be emailed to you. You can check on this page to see your order status.
We make every effort to ensure the quality of our products. As a commitment to our goal, we offer a money-back guarantee on garments and products that do not meet our quality standards.
Lush Gothic will issue refunds when there is evidence of a manufacturing defect or other issue that impacts the ability of the product to perform properly.
Simply contact us at email@example.com and we will take care of you.