There is a 30 day return policy for our products. Apparel including shirts, shoes, boots, leggings and similar must be unworn and unwashed. The refund will go back onto the original method of payment and typically take 3-5 business days to process by your bank once issued.
We do not refund return shipping cost.
We currently have product return addresses in the US and Canada.
If there is a quality issue with a product, we will send a replacement free of charge and no return is required. We'll need to see a picture of the item so we can send it to quality control.
For clothing, if you order the incorrect size, we have a no questions asked replacement policy. Simply return the item to us unused and we will happily send you a replacement of the same item in the requested size.
We, along with every other major retailer in America, get some of our products from China. Although we work with only highly trusted manufactures that are both fast, and who provide superior quality and workmanship, sometimes there are issues regarding shipping that are 100% out of our control. Some of these issues include shipping delays from China, and shipping delays from the United States Postal Service.
If your item has not been delivered within 30 days of your original purchase date and our investigation shows no movement in the carriers system, we will refund your payment.
If your item has not been delivered within 30 days of your original purchase date and our investigation shows your package coming in a reasonable amount of time we will not be able to issue a refund.
For items damaged during shipping or manufacture, we may request a photo of the item you have received for review so that we can offer the best possible resolution for you. If a return is authorized you may need to return your item to us in its original packaging within 30 days of receipt for an exchange or refund.
If your item arrived as ordered with no defects or mistakes, we are able to accept the item for a return with a 15% restocking fee.
Regardless of the issue, please contact our support team. We guarantee to work to find a satisfactory solution.